Question 1

What Areas Do You Operate?

Accepted Answer

We mainly service all areas in the Lower Mainland of BC as well as Whistler and the Okanagan.  If your property is not listed in our areas please reach out to us and we would be happy to include your property into our portfolio

Question 2

Cleaning

Accepted Answer

At Comfy Nest Getawayz, our dedicated professional cleaning team manages both guest turnover and deep cleaning services. Our primary goal is to consistently deliver exceptional cleaning results, recognizing the critical importance of maintaining high cleanliness standards for both vacation and corporate rentals. Attention to every cleaning detail is paramount, as even a minor oversight can impact our pursuit of a 5-star rating.

Guest Turnover Cleaning includes:

Washing all bed linens and pillowcases
Mopping and vacuuming floors and table surfaces
Dishwashing
Dusting general areas
Cleaning fridges and appliances
General bathroom cleaning

Deep Cleaning encompasses:

Thoroughly cleaning, sanitizing, and eliminating accumulated dust, stains, or odors within the property
A comprehensive wipe-down of window panes, blinds, and cabinets
Carpet shampooing and other tailored tasks specific to the property's requirements.

Question 3

Our Company Services

Accepted Answer

Comfy Nest Getawayz services short term rental properties on multiple channels allowing opportunities to maximize landlords renvenue. We are a dedicated team that has exceptional customer service professionalism. Our company is not a property managment service. Our relationships with clients are unique to service their individual needs.  We provide a contract between both parties with an agreement that payments are made to the clients monthly.

Question 4

Client Confidentiality

Accepted Answer

At our co-hosting business, keeping our clients' information safe and private is super important to us. We work really hard to make sure that whatever you share with us stays completely confidential. We use really strong security measures and special ways to protect your data. Our team is trained to handle everything you share with us very carefully, following all the rules and making sure no one gets access to it without permission. For us, it's not just a rule; it's something we deeply believe in. We want our clients to feel safe and know that they can trust us with their information, making sure their privacy is always respected and valued.

Frequently asked questions

What Areas Do You Operate?

Cleaning

Our Company Services

Client Confidentiality